Beginning in late November, CTRMA will have a new Pay by Mail provider. Cofiroute will handle billing for toll usage that occurs after the middle of November (this date may shift). Depending on your frequency of toll usage, you may receive bills from both MSB and Cofiroute for a few months. Please make sure to use the remittance slips included with your bill to ensure your payment gets to the correct vendor and double check any bill pay banking instructions. You may visit Cofiroute’s new Pay by Mail website at for more information beginning November 28.

In observance of the Fourth of July holiday, the MSB call center will be closed on Thursday, July 4th, 2019 through Saturday, July 6th, 2019. Call center services will resume at 7:30a.m. Monday, July 8th, 2019. Payments can still be made on our website or telephone automated payment system. Have a safe holiday!

Non-Payment & Court Information

Pay By Mail customers are given 30 days to pay toll bills. If payment is not received by the due date, the tolls are converted to Notice of Non-Payments and the non-payment enforcement process begins. If the non-payment fees are not paid in full, the vehicle’s registered owner may be subject to criminal misdemeanor charges and a fine of up to $250 per unpaid toll in addition to court fees.

Here are the steps a Pay By Mail customer can expect if a toll road bill is unpaid:

Non-Payment Fees/Enforcement Process

Failure to Pay

A new Pay by Mail bill is created every 15 days and matched with vehicle registration records. Bills are unique to a license plate and address. The table below outlines the full billing cycle.

  • Toll Bill: Tolls + $1 Processing Fee
  • Notice of Non-payment: (30 days past due): Tolls + $1 + $15 Non-Payment fee per invoice
  • Second Notice of Non-Payment: (60 days past due): Tolls + $1 + $30 Non-Payment fee per invoice
  • Final Notice of Non-Payment: (90 days past due): Tolls + $1 + $60 Non-Payment fee per invoice
  • Legal Action (after 120 + days of nonpayment): Subject to criminal misdemeanor charge + Toll + Court Fees + up to $250 Special Fine

Legal Action

Under Texas law, someone who fails to pay a Toll Bill can be charged with a criminal misdemeanor for toll evasion under Chapter 370.11 of the Texas Transportation Code. If found guilty the vehicle’s registered owner can face fines of up to $250 plus court administrative fees for each unpaid toll.

court process
habitual vioaltor

Habitual Violator

(100+) unpaid tolls within a year may lead to registration block; vehicle ban; as well as criminal misdemeanor charges, a fine up to $500 and impoundment if the ban is violated.